Provision Team's Guide

The Provision Team is the group of the people who are primarily responsible managing and completing the remediation process. To be a provision engineer within Permission Assist, you must either be part of the Provision Team group within the System Configuration > System Authentication area or you must be defined as a Provision Engineer on an application.

 

Remediation Process Overview

Remediation is the process of coordinating and communicating user permission changes within the review. This section describes the overall process around remediation and helps explain what to do and when to do it.

1. Starting Remediation

In order for remediation to begin, a reviewer must start the remediation process by flagging a review item. When the item is flagged, an access request is created and remediation is started. At this point, responsibility for managing the remediation process transfers to members of the Provision Team (the Provision Engineers). If your system is configured to send email notifications, the Provision Engineer(s) will be notified that an access request was created. If email notifications are not set up, Provision Engineers will be responsible for logging into Permission Assist each day (or multiple times a day) to work on the access requests that have been created.

2. Complete Access Requests

During remediation, Provision Engineers are responsible for reviewing the access requests and making the appropriate changes to correct the issues described by the reviewer. For a detailed step-by-step guide, refer to Complete Access Requests